Meet our team
Through cross-team collaboration, our growing team are able to deliver a first class online experience and create individual relationships with our customers.
Meet our directors!
Since launching in April 2019 our directors have worked tirelessly to deliver on our promise to provide the best experience for our customers. The process has been relentless but by being committed and working non-stop our management has pulled it off and created an innovative website and an amazing place to work!
Jim - Director
Jim is one of our directors who's been here since the get go. He's known for his spur of the moment ideas and for his motivational talks to keep the teams spurred up.
Andy - Director
Andy is also one of our directors, so has been around since the very beginning. He loves to get stuck in and help the teams out as much as he can.
Andrea - Director
Andrea is our final director, She's known for her bubbly personality and having a laugh. She takes care of the company's HR and finance and also likes to keep the team morale up by bringing in pizzas occasionally!
Meet our sales team!
Your first port of call with any sales related enquiries, our team are always happy to help, available by phone, email or through the chat system on our website. If you have any questions in regards to products then they're only one step away.
James M - Director
James is the latest addition to the team. In his role as director, James brings a wealth of experience from the building material and distribution sectors. Along with his specialist knowledge of interiors and logistics, James adds business strategy to Muffle as well as a better playlist for the boom box!
Vicki - Head of Sales
Vicki joined us in August 2020 and has been smashing it ever since! She has brought a new sense of collaboration to our team to help motivate us to meet our goals and expand into new markets!
James H - Sales Team Leader
James joined our sales team in October 2020, since the get go he's kept us amazed with his language capabilities. He helps service and cater to our French and Spanish sites and always cheers up the office with his occasional language lessons!
Doug - Head of Sales & Operations North America
Douglas brings years of Textile and Acoustical experience with the Architectural Design Community, Contractors and End Users. He will be working closely with our North America distribution partners.
Ethan - UK & Ireland Sales advisor
Ethan started out as our sales apprentice and has been with us since September 2019. He finished his apprenticeship in 2021, passing with flying colours, he now helps out with anything and everything the sales team need and has a vast product knowledge!
Laura - UK & Ireland Sales advisor
Laura joined the sales team in September 2021, she covers UK and Ireland enquiries. She helps us deliver the best service and the best acoustic solutions to our customers. She enjoys keeping the positivity high with her dancing, mischief and copious amounts of tea and coffee making.
Cathy - French Sales Advisor
Cathy joined the sales team in May 2022, she is our new French sales advisor with a strong background in customer service. She understands how important customer service is in our company and she will go above and beyond to deliver world class customer service.
Joe - American & Canadian Sales advisor
Joe was welcomed to the Muffle team with the launch of our new USA site. He looks after all USA and Canada enquires, providing the best acoustic solutions tailored to your needs.
Ilya - German Sales Advisor
Ilya is our sales advisor for Germany and the DACH region. Since joining the team he's helped to service and oversee all German enquiries.
Meet our procurement team!
The team handle everything regarding the onboarding process including sourcing new products and brands. They also conduct regular reviews and competitor analysis to ensure all our prices are as competitive as possible - making Muffle the place to go!
Jessica - Supply Chain & Logistics Manager
Jessica recently joined the Muffle team as our supply chain and logistics manager. She's working hard to streamline processes behind the scenes, ensuring business runs as smoothly as possible and our prices continue to be competitive.
Meet our marketing team!
Muffle are ahead of the curve with our social media channels and advertising activities. Anything you see online about Muffle will have been thought up and created by this team.
Adam - Head of Marketing
Adam has been with Muffle since the very beginning. He helps look after anything marketing and website related! He's known for being an innovator and great with words.
Maggie - SEO Executive
Maggie joined us in September 2021 and has been hard at work ever since! She's responsible for all things SEO, ensuring our website can be found across search engines. She keeps things real in the office, helps keep everybody grounded and loves her job!
Daniel - Graphic Designer
Daniel joined us in August 2020 and has been busy ever since! He's responsible for any of the graphics you see on our sites/social media and also helps create the brochures we use to build relationships with our suppliers
Vicky - Social Media Assistant
Vicky is responsible for managing our social media accounts and has been working hard on increasing brand awareness since November 2021. Our resident polyglot, she has a passion for languages and Asian cultures. She loves experimenting with different content aesthetics and cannot live without good coffee.
Meet our website team!
In charge of anything website related. This team deal with everything from adding new products, fixing issues that pop up and even developing the plethora of new sites we launch to stay on top of the market.
Katie - Website Team Leader
Katie joined us in August 2020 and is a key member of our website team, she works hard and is a fast learner. Always willing to help out and fix issues on the fly when needed.
PJ - Website Developer
PJ joined us in July 2020 and helps deal with anything website related. Since the get go he's got stuck in and is always looking for improvements to make. He takes responsibility for any issues and tries to resolve them in a timely manner.
Meet our finance team!
These are the staff members who help with the every day running of the office and keep on top of our finances to make sure everything is in order.
Alex - Finance Manager
Alex joined us recently to help bring all of our finances in line. With our rapid expansion over the last 12 months it's been very all hands on deck and having Alex's knowledge and experience on board has helped out a lot.